bdjl's Privacy Policy

1 Introduction

This Privacy Policy is a legal document issued by the bdjl platform (referred to hereinafter as "we", "us", or "bdjl"). It applies to the bdjlcom.cam website and all related services. When you register on our platform, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.

We believe that protecting the privacy of your personal information is a fundamental responsibility. This document clearly states what information we collect, the purposes for which it is used, and how we keep it secure. To understand the full rules governing our services, you may also read the Terms and Conditions document, which contains detailed terms of use.

2 Information We Collect

2.1 Information Provided at Registration

When you open an account with bdjl, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Bangladesh address (including district and division)
• Username and password (passwords are never stored in plain readable form)
• National ID card or passport details for identity verification

2.2 Transaction Information

We collect the financial information required when you make deposits and withdrawals on our platform. This includes your bKash, Nagad, Rocket, or Upay account number, and applicable banking details for bank transfers. This information is used solely for processing transactions and preventing fraud.

2.3 Automatically Collected Information

When you use our website or app, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Page visit logs and session duration
• Referral source (the page you came from)

2.4 Information from Communications

If you contact our support team via live chat or email, we retain a record of those conversations. This allows us to resolve your issues faster and improve our service quality.

3 Use of Information

The information we collect is used for the following purposes:

• Creating and managing accounts and verifying user identity
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, promotions, and VIP benefits
• Providing customer service, resolving complaints, and offering technical support
• Detecting and preventing fraud, money laundering, and other illegal activities
• Ensuring the security and stability of the platform
• Statistical analysis to improve service quality
• Meeting legal obligations

We do not sell your information to any third party for marketing or advertising purposes.

4 Sharing and Disclosure of Information

bdjl strictly ensures that your personal information is not shared with anyone unnecessarily. However, limited disclosure may occur in the following circumstances:

4.1 Service Providers

Our trusted service partners who handle payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical infrastructure receive only the minimum information required. They are contractually bound to uphold the same privacy standards as us.

4.2 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable legal requirements. In such cases, we provide only the information that is legally required.

4.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may pass to the new operating entity. In such a case, you will be notified in advance and this Privacy Policy will continue to apply.

5 Cookies and Tracking Technologies

The bdjl website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

5.1 Essential Cookies

These cookies are necessary to keep the site running — this includes maintaining login sessions, managing security tokens, and remembering the state of your shopping cart or game session.

5.2 Functional Cookies

These cookies are used to remember your language preference, theme settings, and other personal preferences.

5.3 Analytics Cookies

We collect anonymous statistics to measure how different parts of the site are used. This data is processed in aggregate form and no individual can be identified from it.

You can disable cookies from your browser settings, though this may limit some functionality of the site.

6 Data Security Measures

bdjl employs industry-standard technical and administrative measures to ensure the security of your information:

• SSL Encryption: all data exchanged between your browser and our servers is encrypted
• Password Hashing: stored passwords are never kept in plain readable form
• Two-factor verification (OTP): additional verification before sensitive actions
• Restricted Access: only authorised staff can view specific information for defined tasks
• Regular security reviews and vulnerability testing
• Data backup and disaster recovery planning

7 Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You can contact our support team at any time to find out what information we hold about you.

7.2 Right to Correction

If your profile contains incorrect or outdated information, you can request that it be corrected. Changes to identity-related information will require a verification process.

7.3 Right to Deletion

You may request that your account be closed. However, certain information must be retained for a specified period due to financial transaction records and legal requirements.

7.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive our promotional emails or messages, you can turn them off from your account settings or by contacting support.

For more information about responsible gambling and controlling your own data and account, please read our Responsible Gaming page.

8 Minors

All bdjl services are strictly for persons aged 21 and above. We do not knowingly collect or process personal information from anyone under 21 years of age. Age verification at the time of registration is mandatory.

If we become aware that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

9 Third-Party Links and Services

Our platform uses software from game providers such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe. These providers may have their own privacy policies. Any information shared with them is solely for the purpose of running games, and our privacy agreement with them remains in force.

bdjl is not responsible for the privacy practices of any website or service outside our platform.

10 Policy Changes

We may update this Privacy Policy from time to time. When changes are made, the following process will be followed:

• The "Effective Date" at the top of the page will be updated
• For significant changes, a notification will be sent to your registered email
• Continued use of the service after changes are made will be taken as acceptance of the new policy

We recommend checking this page regularly. To learn more about us, visit our About Us page.

11 Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the following: